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Доход:
  • от $1.600 ;
Детали:
  • Фул-тайм
  • офис
  • Прага
Контактные данные:
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Account Manager / Customer Success Manager (SaaS, Relocation to Prague)
от $1.600

Work responsibilities

  • Developing and maintaining relationships with existing customers and helping them grow;
  • Assist customers in setting up their workflows in Scaleo;
  • Assist customers with Postback integrations, API integrations;
  • Identifying upsell opportunities and growing revenue from existing customers;
  • Effectively managing client expectations;
  • Working with CRM system;
  • Automation of routine tasks.

Requirements

The Ideal Candidate:

  • 2+ years of experience as Account Manager or Affiliate Manager;
  • Experience in the Affiliate industry;
  • Fluent spoken and written English (B2);
  • Previous experience with Postback integrations, API integrations;
  • Experience in Sales CRM (Pipedrive, Salesforce, or Hubspot, etc.);
  • Analysis, troubleshooting, and problem-solving expertise;
  • Fast-learning, proactive.

Nice to have:

  • Expertise in tracking technologies is very welcome;
  • Expertise in Affiliate Network workflow is very welcome.

We offer

  • The opportunity to be a part of a fast-growing product company;
  • A modern office, comfortable work environment in Prague 3 — Jarov;
  • Ability to work from home (partially);
  • Flexible working hours;
  • 3 weeks of paid vacation per year;
  • 5 sick days per year;
  • Career and development opportunities;
  • Competitive salary subject to annual raises.

Do you have extensive experience in the Affiliate Marketing industry? We can offer you a Key Account Manager (Customer Success Manager) position in our fast-growing product company.

Scaleo is a SaaS platform that allows customers to track, analyze and manage affiliate advertising. Our customers are Affiliate Networks and direct advertisers (Brands). 1000+ users worldwide, mainly Europe, UK, US, and Asia.

Our goal is to create a top-notch platform on the level of Intercom, Stripe, or Asana, and become a leader in the industry.

G2 recognized the quality of our product and the level of technical support as one of the best in the industry. G2: High Performer (winter 2022) www.g2.com/products/scaleo/reviews

The team currently consists of 15 people. Our goal is not to significantly grow the staff, but on the contrary, to build a small but effective team of excellent people.

We are looking for a Key Account Manager (Customer Success Manager) to manage our key customers and help them grow.

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